Privacy Statement
Effective Date: April 2018
This Privacy Statement applies to www.idavillage.gr owned and operated by Ida Village I & II. This Privacy Statement describes how we collect and use the information, which may include personal data, you provide on our web site: www.idavillage.gr. It also describes the choices available to you regarding our use of your personal data and how you can access and update this data. This privacy policy notice covers only all the processing activities which take place during the collection of the personal data through the mentioned website.  Any other websites which are accessed through links are not covered by the present privacy policy notice.
Data Collection
The types of personal data that we collect include:
•    Your first name, last name, email address, phone number and home address;
•    Credit card details (type of card, credit card number, name on card, expiration date and security code);
•    Guest stay data, including date of arrival and departure, special requests made, observations about your service preferences (including room preferences, facilities or any other services used);
•    Data you provide regarding your marketing preferences or in the course of participating in surveys, contests or promotional offers;
You may always choose what personal data (if any) you wish to provide to us. If you choose not to provide certain details, however, some of your transactions with us may be impacted.
Data we collect automatically
When using our website, we also collect information automatically, some of which may be personal data. This includes data such as language settings, IP address, location, device settings, device OS, log information, time of usage, URL requested, status report, user agent (information about the browser version), operating system, result (viewer or booker), browsing history, user Booking ID, and type of data viewed. We may also collect data automatically through cookies. For information on how we use cookies, click here.

Cookies
Cookies are small text files which are placed on your computer by websites which you visit. Are used frequently so that the websites are efficiently or more efficiently, and also to provide information to the owners of the websites. Those allow us to provide you with the best possible browsing experience and to help us comprehend  how you use the internet Some cookies have already been set. You may delete and exclude cookies, however parts of our website will not be function without those. By using our website you accept the use of those cookies.
Use of cookies
In our website we use cookies, as this is easier for you to connect and use our website during your future visits. In addition they allow us to monitor the traffic of our website, and to enhance its operation and to adjust the context of our website for you. You may set your computer to disallow the cookies, however of you do that you may be not in the position to use certain features of our website.
Types of cookies we use
As all the major websites, our company uses session cookies and permanent cookies. Neither the session cookies nor the permanent cookies collect any identifiable personal data.
Session cookies
We use the session cookies, that last only during your visit to the website and are automatically deleted during the shutting down of the browsing program. Those cookies merely allow us to distinguish that the same person is moving from page to page.
Permanent cookies
We use certain permanent cookies. Those remain in your computer, after your visit to our website, which means the  website may remember your setting when you revisit it. For example the website “remembers” some of the searches you have made in our website. In this case a permanent cookie remains in your computer, so that you will not be asked when you revisit our website. The permanent cookies have a duration of a fixed time period, unless they are deleted. Some of the cookies are placed by our partners to assist us on the management of the online advertisement of our company. Those cookies allow us to know which advertisements attract the visitors to our website and help us to manage our advertisement expenses, by using only advertisements and websites that prove to be effective. The information we collect and share are anonymous and do not define you identity. They do not contain your name, your address, your phone number or your email address. In the same way we use the Google analytics to monitor how popular our website is and to record the preferences of our visitors during the time, for example which websites our users visit.
Most browsing programs on lime have the setting of management of most cookies through the setting area of the browsing program. To learn more about cookies, including to find out which cookies have been placed n your computer and how to manage and delete those, please visit the website www.allaboutcookies.org .
In any case during your first visit to our website, we ask you to provide to us your consent for the use of those cookies, to the degree that those are not necessary for the basic operation of our website.
Information we collect with automated means
When you visit this website, we collect certain information with automated means, using technologies such as cookies, web server logs and web beacons.
We may use services of web analytics of third parties, the social media websites, or the mobile applications. The providers of those services that manage our services use technologies such as cookies, web server logs and web beacons to help us analyze how the visitors use our website. The information collected through those means (including the IP address) are notified to those service providers, which use those information for the evaluation of the use of our website.
During your visit to our website we ask you for your positive energy and your consent for that processing, and the use of the cookies mentioned above as well.
Targeted advertisement
We also may assign our advertisements to advertising channel of third parties which collect IP addresses and other information through the use of cookies, web server logs and web beacons in our websites, in electronic email accounts and in websites of third parties.  Those information are being used for the promotion of advertisements for products and services adjusted to your preferences (including companies that are note controlled by us). You may see those advertisements in our websites and in other websites. This process also help us to manage and monitor the efficiency of our advertisements actions.
How we use the information we collect through automated means
We may use the information we collect through the automated means in the present website for the transfer of personalized context, for market research, data analysis and for the purposes of system management, so that we can determine  whether you have visited our website in the past or whether you are a new user, and also for our compliance with the legal obligations, policies and procedures  including our compliance with the relevant industrial standards and the application of our Terms and Conditions. We may also use those information in other ways, for which we will provide a special notification during the collection time.

Processing Purposes
We use your personal data for the following purposes:
•    A. Reservations: We use your personal data to complete and administer your online reservation.
•    B. Customer service: We use your personal data to provide customer service.
•    C. Guest reviews: We may use your contact data to invite you by email to write a guest review after your stay. This can help other travellers to choose the accommodation that suits them best. If you submit a guest review, your review may be published on our website.
•    D. Marketing activities: We also use your data for marketing activities, as permitted by law. Where we use your personal data for direct marketing purposes, such as commercial newsletters and marketing communications on new products and services or other offers which we think may be of interest to you, we include an unsubscribe link that you can use if you do not want us to send messages in the future.
•    E. Other communications: There may be other times when we get in touch by email, by post, by phone or by texting you, depending on the contact data you share with us. There could be a number of reasons for this:
o    a. We may need to respond to and handle requests you have made.
b. If you have not finalised a reservation online, we may email you a reminder to continue with your reservation. We believe that this additional service is useful to you because it allows you to carry on with a reservation without having to search for the accommodation again or fill in all the reservation details from scratch.
c. When you use our services, we may send you a questionnaire or invite you to provide a review about your experience with our website. We believe that this additional service is useful to you and to us as we will be able to improve our website based on your feedback.
•    F. Analytics, improvements and research: We use personal data to conduct research and analysis. We may involve a third party to do this on our behalf. We may share or disclose the results of such research, including to third-parties, in anonymous, aggregated form. We use your personal data for analytical purposes, to improve our services, to enhance the user experience, and to improve the functionality and quality of our online travel services.
•    G. Security, fraud detection and prevention: We use the information, which may include personal data, in order to prevent fraud and other illegal or infringing activities. We also use this information to investigate and detect fraud. We can use personal data for risk assessment and security purposes, including the authentication of users. For these purposes, personal data may be shared with third parties, such as law enforcement authorities as permitted by applicable law and external advisors.
•    H. Legal and compliance: In certain cases, we need to use the information provided, which may include personal data, to handle and resolve legal disputes or complaints, for regulatory investigations and compliance, or to enforce agreement(s) or to comply with lawful requests from law enforcement insofar as it is required by law.
•    If we use automated means to process personal data which produces legal effects or significantly affects you, we will implement suitable measures to safeguard your rights and freedoms, including the right to obtain human intervention.
•    The above mentioned data we collect will be used for the administration and completion of your reservation and for the completion of the contract between us and the provision of our services. To that processing activity the storage of the data to the records of our company is contained, the possible transfer to the final providers of the service, the process for the invoice purpose. In addition, to this particular processing activity, the communication in relation to the nature of your enquiry / reservation is included, even if you do not confirm your reservation. These data may be used also for email messages, text messages or phone calls to ask you for the possible completed or not transaction or other information in relation to the possible provision of services, in relation to our intention to provide the highest level of services and the most effective administration of your enquiries.
•    Besides all that, the above mentioned data may also be used, for your notification, through sending email messages, in relation to products and services provided by our company, offers, discounts, proposals and any other promotion activities. In the case that the company does proceed to the sending of any promotion communication as per above, during our first communication with you, we will request your explicit consent to continue such promotion communication. In case you provide your consent to us, in all the next communications, you will be provided with the choice to recall your consent (opt-out)with an easy and, direct and free of charge with the one click option of unsubscribe. When you choose at any time to recall your consent, the above mentioned processing activity of your data will immediately cease by our company.
•    Finally, the above mentioned collected data may be processed for sale statistical purposes, interpretation of sales, origin of visitors and preferences of the consumer group etc. Such processing is completed only through depersonalized basis, statistic nature, in such a way as to make impossible the relation to any such information to the specific individual.

Legal Bases
•    In view of purposes A and B we rely on the performance of a contract: The use of your data may be necessary to perform the contract that you have with us. For example, if you use our services to make an online reservation, we will use your data to carry out our obligation to complete and administer that reservation under the contract that we have with you.
•    In view of purposes C-H, we rely on its legitimate interests: We use your data for our legitimate interests, such as providing you with the best appropriate content for the website, emails and newsletters, to improve and promote our products and services and the content on our website, and for administrative, fraud detection and legal purposes. When using personal data to serve our legitimate interests, we will always balance your rights and interests in the protection of your information against our rights and interests.
•    In respect of purpose H, we also rely, where applicable, on our obligation to comply with applicable law.
•    Where needed under applicable law, we will obtain your consent prior to processing your personal data for direct marketing purposes.
If needed in accordance with applicable law, we will ask your consent. You can withdraw your consent anytime by contacting us at any of the addresses at the end of this Privacy Statement.
If you wish to object to the processing set out under C-F and no opt-out mechanism is available to you directly (for instance in your account settings), to the extent applicable, please contact idavillage@hotmail.com .

Data Sharing
•    Booking.com: We have teamed up with Booking.com B.V., located at Herengracht 597, 1017 CE Amsterdam, The Netherlands (www.booking.com) (hereafter Booking.com) to offer you our online reservation services. While we provide the content to this website and you make a reservation directly with us, the reservations are processed through Booking.com. The information you enter into this website will therefore also be shared with Booking.com and its affiliates. This information may include personal data such as your name, your contact details, your payment details, the names of guests traveling with you and any preferences you specified when making a booking.
To find out more about the Booking.com corporate family, visit About Booking.com.
Booking.com will send you a confirmation email, a pre-arrival email and provide you with information about the area and our accommodation. Booking.com will also provide you with international customer service 24/7 from its local offices in more than 20 languages. Sharing your details with Booking.com’s glob

Kako delimo vaše lične podatke sa trećim stranama?

  • Booking.com: udružili smo se sa kompanijom Booking.com B.V, sa sedištem na adresi Herengracht 597, 1017 CE Amsterdam, Holandija (www.booking.com) (u daljem tekstu Booking.com), kako bismo vam ponudili uslugu rezervisanja onlajn. Iako pružamo sadržaj za ovaj veb sajt i vi vršite rezervacije direktno putem nas, one se ipak obrađuju putem Booking.com sistema. Podaci koje unesete na ovaj veb sajt će stoga biti podeljeni sa kompanijom Booking.com i njenim distributivnim partnerima. Ovi podaci mogu da sadrže lične podatke poput vašeg imena, kontakt informacija, podataka o plaćanju, imena gostiju koji putuju sa vama, kao i bilo kakvih preferencija koje sta naveli prilikom rezervisanja. Da biste saznali više o Booking.com korporativnoj porodici, posetite stranicu O kompaniji Booking.com.
  • Booking.com će vam poslati e-potvrdu rezervacije, e-poruku pre dolaska i pružiće vam informacije o oblasti i našem smeštaju. Booking.com će vam takođe obezbediti podršku međunarodnog korisničkog servisa koji je dostupan non-stop u lokalnim kancelarijama i na više od 20 jezika. Deljenje vaših podataka sa globalnim osobljem korisničkog servisa kompanije Booking.com im omogućava da vam odgovore u trenucima kada vam je potrebna pomoć. Booking.com može da upotrebi vaše podatke u tehničke, analitičke i marketinške svrhe u skladu sa Booking.com pravilima o zaštiti privatnosti. To znači da vaši podaci mogu da se dele sa drugim članovima grupacije Booking Holdings Inc. u cilju analize, a kako bi vam pružili putne ponude koje vam mogu biti interesantne i ponudili prilagođene usluge. Ukoliko je potrebno u skladu sa važećim zakonom, Booking.com će prvo zatražiti vaš pristanak. Ako su vaši podaci prebačeni u državu izvan Evropske ekonomske zajednice, Booking.com će napraviti ugovorne aranžmane kako bi osigurao da su vaši podaci i dalje zaštićeni u skladu sa evropskim standardima. Ukoliko imate pitanja o tome kako Booking.com obrađuje vaše lične podatke, molimo vas da kontaktirate dataprotectionoffice@booking.com.
  • BookingSuite: vaši lični podaci se mogu podeliti sa kompanijom BookingSuite B.V. koja se nalazi na adresi Herengracht 597, 1017 CE Amsterdam, Holandija, koja upravlja ovim veb sajtom, kao i veb sajtom suite.booking.com.